Who we are
Welcome to the Webster Storage Limited’s website. This privacy notice provides information on how Webster Storage Limited, a UK registered company with company number SC473660 and registered address at 23 Sunnypark, Kinross, KY13 8BX, collects and processes your personal data when you submit an enquiry about our storage unit facilities and related services (“Services”) and make any eventual purchase of our Services.
Webster Storage Limited is the controller responsible for your personal data. If you have any questions about this privacy notice or our data protection practices please contact us by email at firstname.lastname@example.org.
The personal data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may process the following personal data when you contact us to make an enquiry about our Services, either using our online enquiry form on our website or by any other means, and in the event that you decide to purchase our Services:
Identity Data – your name
Contact Data – your residential address, email address and telephone numbers.
How we use your personal data
Any personal data will be used for the purposes of contacting you about your enquiry and, in the event that you purchase our Services, contacting you about your purchase. We process personal information about you where this is necessary for the performance of our contractual duties to you as our customer, or in order to take any necessary steps you request before entering into a contract.
We may also process personal information about you where this is necessary for our legitimate interests, for example:
Providing you with information or services that you request;
ensuring information you request about our Services is presented to you in an effective manner, and personalising your customer experience;
ensuring our Services (i.e. providing long or short-term storage facilities for your belongings) are properly maintained and operated;
ensuring you are kept informed of any relevant information when you use our Services.
We may also process your personal information where we require to do so to comply with law (e.g. to comply with a Court order or any other legal obligation).
When you make an enquiry about our Services, Webster Storage Limited will hold your information for no longer than 7 years. Should you decide to purchase our Services, Webster Storage Limited will hold your information for no longer than 7 years, which is the length of time we retain our invoices on which your personal data will appear. We will not share your personal data with any other third party. We may use software to transfer, store and process your personal data which are based outside the European Economic Area.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include requesting access to your personal data; requesting correction of your personal data; requesting erasure of your personal data; object to processing of your personal data; requesting restriction of processing your personal data; requesting transfer of your personal data; and right to withdraw consent. If you wish to exercise any of your rights please contact us using the contact details provided above. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, a reasonable fee may be charged if your request is clearly unfounded, repetitive or excessive. Alternatively, your request could be refused in these circumstances.
You also have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk). Webster Storage Limited would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us using the contact details above in the first instance.